Case Studies | Process Practice
Firm/ Client The Challenge What Acumen Did Impact
A Leading Flooring and Ceilings Multinational Company, India

  • To have clarity in the interaction between the parent company and the Indian counterpart
  • To identify responsibility for a particular operation or process
  • To understand information flows while carrying out a particular process
  • To identify contingency plans in case of failure
  • Mapped processes across each function
  • Created an Operations Manual, which acted as the Process Repository
  • Developed processes and systems which met the Best Practice standards for SOx Compliance
  • Conducted Process Audits


    Tools Used

  • Process Mapping, Flow Charting, Focus Groups, In-Depth Interviews, Work Study

  • Process documentation mitigated gaps and overlaps in identification resulting in huge savings
  • The solutions dramatically reduced the resource-draining components of the SOx Act