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Process Practice

It's great to be hands-on. But the fact of the matter is that you only have two hands.

Imagine a reality where you spend most of your hard-earned time working on spearheading your company's strategic direction as opposed to being distracted by tracking its day-to-day workings. Imagine a situation where you have fewer fires to put out than ever before, giving you more time to focus on satisfying your customer or cutting costs. Business Process Management (BPM) is a holistic management approach wherein the emphasis is on streamlining your processes so that you can steer your resources far more efficiently.

BPM will allow you to ENABLE your day-to-day workings, EMPOWER your people, IMPROVE your processes and UNLOCK your company's potential so that you can keep your hands free to helm, instead of having your fingers in every pie. BPM allows you to ?

Be Transparent

BPM makes a business process absolutely transparent, greatly improving visibility and efficiency. Bottlenecks can literally be seen and removed. It can show you where most of your delays occur, and can pinpoint exactly where each transaction gets stuck as it passes from one stage to another.

Refine Your Processes

BPM's features include Initial Configuration and Design, which - coupled with the data that emerges after running processes for some time - allows significant room for refinement.

Centralize Your Data

As data about each and every transaction is logged at a central point, it can be retrieved as and when required. This facilitates both comparative analysis and cross-referencing.

And That's Not All

With the help of BPM ?

  • You can promote shared understanding of processes and accountability for execution at all levels
  • You can simulate reality before you live it, avoiding false starts and ensuring that revisions always result in improved performance
  • You can measure performance based on real-time data rather than on perceptions
  • You can significantly improve Customer Satisfaction
  • Your business becomes more manageable, changeable and improvable
  • You can bring about increased scalability through smarter reallocation of resources

How We Get You There

To achieve these benefits and more, Acumen's commitment to your exact requirements include -

  • Documenting your existing business processes
  • Re-engineering your business processes to suit your needs
  • Periodic audits to ensure that processes are being followed
  • Helping you to adhere to certifications/compliance mandates